If you cannot find the answers here that you require, please feel free to contact us. One of the team will be happy to assist you.
FAQ's
Q.
Why can't I find what I am looking for?
A.
Platinum Pages is currently attempting to build a comprehensive database of services, businesses and organisations throughout Pembrokeshire; which may mean that we have not located what you have been searching for in the county yet. Alternatively a company that may be offering the service or product you are looking for may not have added the specific details or keywords to their details. Try looking using different but associated words.
Q.
When I click the 'Offers' or 'Card Prinitng' buttons nothing pops up. Why?
A.
Very often 'popup' windows are blocked by popup blockers. These tools (often free from companies such as google or AOL) are useful for blocking unwanted adverts from unscrupulous websites. However they can also block useful popups like our offers and card print service. You could deactivate the popup blocker or better still add www.pembrokeshiretv.com to the list of sites that are allowed to display popups. The method of allowing our popups to show will be documented by the software provider of your popup blocker.
Q.
I am currently using the FREE service. How can I update my details?
A.
Simply fill out the online information update form and your deatails will be updated within 24 hours. There is no charge for this service.
Q.
I can't remeber my login details. How do I retrieve them?
How do I upgrade my account to benefit from your Premium services?
A.
If you would like to benefit from our Premium services - which includes the ability to update all your details online anytime, and add unlimited special offers to your details - then click here and fill out our simple form.
Q.
I would like my banner advert to link directly to my website. Is that possible?
A.
We recommend linking your banner advert to your Platinum Page. However if you would prefer it to link to your website just let us know.
Q.
How do I update the main body content of my Platinum Page?
A.
The main body content of your Platinum Page is edited by our design and copy team. If you would like to make some alterations please contact them on 01437 765713 or via ppupdates@pembrokeshiretv.com.
